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HANDS-ON LAB MB-230T01

MB-230T01: Implement Customer Service Solutions Using Microsoft Dynamics 365 Customer Service Lab

by XtremeLabs

$25.91

This lab includes MS Learn content which is fully integrated in the account portal and lab environment. Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success.… More information about MB-230T01: Implement Customer Service Solutions Using Microsoft Dynamics 365 Customer Service Lab

What's included
  • Live lab environment
  • Includes MS Learn content
  • Custom content available

This lab includes MS Learn content which is fully integrated in the account portal and lab environment.

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

Labs are available in English.

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