This three-day instructor-led course is intended for IT Managers and Practitioners. This course provides students with a practical understanding of the key concepts, principles, processes and functions that enables successful...
This course equips candidates with practical skills to create a learning and improving IT organization with strategic direction, focusing on continual improvement, measurement, reporting, and organizational change management. Certification:...
This course equips candidates with practical skills to create a learning and improving IT organization with strategic direction, focusing on continual improvement, measurement, reporting, and organizational change management. Certification:...
This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on digital organizations and operating models in high-velocity environments, incorporating Agile, Lean, Cloud, Automation, and Automatic...
This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on integrating value streams and activities to create, deliver, and support IT-enabled products and services, emphasizing...
This course is part of the ITIL 4 Managing Professional (MP) designation. It covers service level agreement design, multi-supplier management, relationship management, and customer experience design. Certification: ITIL® 4...