Products

This course equips candidates with practical skills to create a learning and improving IT organization with strategic direction, focusing on continual improvement, measurement, reporting, and organizational change management.    Certification:...

This course is part of the ITIL 4 Managing Professional (MP) designation. It covers service level agreement design, multi-supplier management, relationship management, and customer experience design.   Certification: ITIL® 4...

This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on digital organizations and operating models in high-velocity environments, incorporating Agile, Lean, Cloud, Automation, and Automatic...

This course is taught in online format and consists of 8 units and a final project. The duration of the course is distributes between the content and the collaboration tools....

The Kanban Foundation course explains the benefits and principles of Kanban, a visual workflow management method. It focuses on optimizing workflows using Kanban tools and understanding the cultural impact of...

Based on the core principles of Lean, this two-day certification training helps IT departments become customer and value-oriented by eliminating waste, inflexibility, and variability. Lean IT departments and organizations benefit...

The Lean IT Leadership E-Learning course is designed to build on the foundational knowledge gained from the Lean IT Foundation course. It aims to equip individuals in leadership roles within...

This 1-day instructor-led class will teach students to install and perform basic administration tasks on Linux.  These essential skills are needed by all IT professionals who work with servers and...

This course trains students in setting up and managing Linux systems. Students will learn how to describe the nature and purpose of Linux operating systems, identify popular Linux distributions, describe...

This courseware examines the Microsoft 365 platform and includes lessons and lab exercises on the key skills you’ll need for deploying, configuring, and managing a Microsoft 365 environment. You’ll learn...

This lab is for IT professionals who want to learn the key skills needed for deploying, configuring, and managing a Microsoft 365 tenant. ​​The lab exercises cover provisioning and configuration of...

This lab includes MS Learn content which is fully integrated in the account portal and lab environment. Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success....