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This course equips candidates with practical skills to create a learning and improving IT organization with strategic direction, focusing on continual improvement, measurement, reporting, and organizational change management.    Certification:...

This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on integrating value streams and activities to create, deliver, and support IT-enabled products and services, emphasizing...

This course equips candidates with practical skills to create a learning and improving IT organization with strategic direction, focusing on continual improvement, measurement, reporting, and organizational change management.    Certification:...

This course is part of the ITIL 4 Managing Professional (MP) designation. It covers service level agreement design, multi-supplier management, relationship management, and customer experience design.   Certification: ITIL® 4...

This course is part of the ITIL 4 Managing Professional (MP) designation. It focuses on digital organizations and operating models in high-velocity environments, incorporating Agile, Lean, Cloud, Automation, and Automatic...

The Kanban Foundation course explains the benefits and principles of Kanban, a visual workflow management method. It focuses on optimizing workflows using Kanban tools and understanding the cultural impact of...

Based on the core principles of Lean, this two-day certification training helps IT departments become customer and value-oriented by eliminating waste, inflexibility, and variability. Lean IT departments and organizations benefit...

The Lean IT Leadership E-Learning course is designed to build on the foundational knowledge gained from the Lean IT Foundation course. It aims to equip individuals in leadership roles within...

All businesses need information security to protect our systems from the risk of threats. This Open Information Security Management Maturity Model (O-ISM3) supports information security practitioners in this fundamental task ...

VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all of the organizations’ capabilities and...